Effective Date: May 5, 2025
1. Introduction
At Curtein, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any way. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, and payment details when you place an order, make a reservation, or contact us.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can manage your cookie preferences through your browser settings.
- Marketing and Analytics Data: Data collected via Google Ads, Google Analytics, and similar services, including demographic information, interests, and browsing behavior, in compliance with Google Ads policies.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders and reservations.
- Communicate with you regarding your orders, inquiries, or feedback.
- Improve our website, products, and services.
- Send you promotional offers, newsletters, or updates (with your consent).
- Ensure the security and integrity of our website.
- Comply with legal obligations and resolve disputes.
- Personalize your experience and deliver relevant advertising, including through Google Ads, in accordance with Google’s policies.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who assist us in operating our website, processing payments, delivering orders, or providing customer support. These providers are obligated to protect your information.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to authorities or other parties.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
- Advertising and Analytics Partners: We may share non-personally identifiable information with advertising and analytics partners, such as Google Ads, to deliver targeted advertising and measure campaign effectiveness, in compliance with Google Ads policies.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your browsing activities over time and across different websites. Cookies help us remember your preferences, understand how you use our site, and improve your experience. We also use cookies for advertising and analytics purposes, including Google Ads and Google Analytics, in compliance with Google’s requirements. You can manage or disable cookies through your browser settings, but some features of our website may not function properly if you do so.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data, subject to legal requirements.
- Opt out of receiving marketing communications at any time.
- Restrict or object to certain types of data processing.
- Manage your cookie preferences and opt out of personalized advertising through Google Ads settings.
To exercise your rights, please contact us at [email protected].
8. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove the information.
9. Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
10. Compliance with Google Ads Policies
We comply with Google Ads policies regarding data collection, use, and sharing. We do not use sensitive personal information for ad targeting. We provide clear notice about the use of cookies and obtain user consent where required. For more information about how Google uses data, please visit: https://policies.google.com/technologies/partner-sites
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Address: 1308 Temperance St, Saskatoon, SK S7N 0P3, Canada
Phone: +1 306 713 3966
Email: [email protected]
This Privacy Policy is designed to help you understand how we handle your information and your rights regarding your data. Thank you for trusting Curtein with your personal information.